Feedback and Complaints
Cheshire Coroner's Court welcomes all feedback.
As stated in the Ministry of Justice guide to Coroner Services, Coroner's courts are committed to providing a service which meets the needs of the public it serves.
The jurisdiction has a process for recording both compliments and complaints, please see attached document for the individual process. Our service welcomes feedback to enable us to continuously monitor the way we work and to improve our service for the future, which is recorded in the court’s annual reports.
Every compliment is seen by the Senior Coroner who will liaise with the relevant manager to ensure appropriate recognition.
Every complaint is seen by the Senior Coroner, who determines the most appropriate person to manage it.
All feedback should be relayed to coronersadminteam@warrington.gov.uk
Please see Section 8 of the Ministry of Justice's guide to Coroner Services for further information by following this link: A Guide to Coroner Services for Bereaved People.